Frequently Asked Questions


Q: How long will my balloons float for?

A: Our 10″, 11″ and 12″ latex balloons will float with helium for up to 8 – 12
hours. 18″ foil balloons will stay fully inflated for up to 3-5 days, as will the Supershape foil balloons.
All balloons will float for different amounts of time with helium and most of our balloon products descriptions
will advise a time. Always inflate your latex balloons as close to the start of your event as possible to allow maximum float time.

Q: How to attach your cup and stick to your balloon.

A: Click on this pdf for instructions. Cup and Stick Info sheet.

Delivery and Returns

We want you to receive your goods as quickly as possible. To do this we use a combination of Royal Mail and courier services. Delivery charges depend on how quickly you require your goods and whether delivery is to the Highlands/Islands.

United Kingdom Delivery Rates

England, Wales and Scottish Lowlands Scottish Highlands, Scottish Islands, Isle of Man, Northern Ireland, Isles of Scilly
Standard Royal Mail £3.95 £3.95
Express 48 hours £6.95 £19.99